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Ordering and Payment Methods

How to Place an Order

You can place your order with Comfy Bummy via our website, by phone (866-475-4610).

 Order Processing, Changes and Cancellations

Your order will usually be shipped within 24-48 hours after placing your order (excluding holidays and weekends).  Please plan to receive your order 7-10 days after it is shipped.  Order cancellations or changes must be submitted to Comfy Bummy via customerservice@comfybummy.com  prior to midnight CST the same day as the placement of the order.  Orders cancelled after midnight CST, and before shipment will be charged a 10% restocking fee.  Once orders have been shipped, it is the customer's responsibility to follow the Returns and Exchange Policy. 

 Out of Stock/Backorders

Comfy Bummy works hard at keep accurate inventory of our online and retail store.  However, we occasionally an item may oversell or be out of stock.  If this occurs, we will contact the customer to suggest a substitution or to update the customer as to when the back ordered item will be available.  Back ordered items will be shipped, once available, directly to customer at no additional shipping costs.

 Payment Options

Comfy Bummy accepts Visa, Mastercard, Discover, American Express and PayPal.  You can pay with a check by using it as your payment method for Paypal.  Paypal is only available via online orders. 

 Sales, Discounts, Promotions

Sales, Discounts, and special promotions cannot be combined with each other for a single purchase.  Coupons can't be used on clearance items, unless otherwise noted.